oph222 Privacy Policy

1. What Personal Information We Collect

When you register and use an oph222 account, we collect the following categories of personal information:

Registration and Identity Information

• Full legal name as it appears on a valid government-issued ID
• Date of birth (to verify you are at least 21 years old)
• Residential address in the Philippines
• Email address and mobile number
• Username and encrypted password

Identity Verification (KYC) Documents

• A copy of a valid Philippine government-issued ID (e.g. PhilSys National ID, driver's licence, passport, SSS ID, or UMID)
• Proof of address, where required
• Selfie or liveness verification, where required during account review

Financial Information

• Bank account details or e-wallet account identifiers used for deposits and withdrawals in Philippine Peso
• Transaction history, including deposit amounts, withdrawal requests, and bet amounts

Technical and Usage Data

• IP address and approximate location at time of login
• Device type, operating system, and browser information
• Session activity logs, including pages visited, games played, and betting history
• OTP verification logs for account security purposes

We do not knowingly collect personal information from individuals under 21 years of age. If we identify that an account belongs to an underage user, the account will be suspended and the data deleted or returned in accordance with applicable law.

2. How We Use Your Information

The personal information oph222 collects is used for the following purposes:

We do not use your personal information for unsolicited marketing communications unless you have separately consented to receive them. Platform updates and account-related notifications are sent as part of normal account operation and are not marketing.

3. Who We Share Your Information With

oph222 does not sell your personal data. We share information only in the following circumstances and only to the extent necessary for the stated purpose:

Payment Service Providers

When you make a deposit or request a withdrawal, relevant financial details are shared with the payment processor handling that transaction. These processors are required to handle your data securely and in compliance with applicable standards.

Identity Verification Partners

Third-party KYC and identity verification services may process your ID documents and personal details on our behalf as part of the account verification process. These partners are bound by data processing agreements that restrict their use of your data.

Legal and Regulatory Authorities

oph222 may disclose personal information to law enforcement, regulatory bodies, or other government authorities when required to do so by applicable Philippine law, court order, or other legal process.

4. How Long We Keep Your Data

oph222 retains personal information for as long as your account is active and for a period thereafter as required by applicable law. Specific retention periods include:

• Account data and KYC documents — retained for the duration of your account and for a minimum period after closure as required for AML and legal compliance purposes.
• Transaction records — retained for the period required under Philippine financial record-keeping obligations.
• Session and activity logs — retained for a defined operational period for security and dispute resolution purposes, then deleted or anonymised.
• Communication records — retained for a reasonable period for customer support continuity and dispute resolution.

When data is no longer needed and retention is no longer required by law, it is securely deleted or rendered permanently anonymous.

5. How We Protect Your Data

oph222 implements appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL encryption on all platform connections between your device and our servers
• Encrypted storage of sensitive data including payment details and identity documents
• OTP-based two-step login verification to prevent unauthorised account access
• Internal access controls that limit which staff members can access personal data, based on role and need
• Regular security reviews of platform systems and third-party providers

No system is entirely immune to security risks. In the unlikely event of a data breach that affects your personal information, oph222 will notify affected players and relevant authorities in accordance with applicable law.

6. Your Rights as a Data Subject

As a registered oph222 player, you have the following rights regarding your personal information:

• Right of access — You may request a copy of the personal information oph222 holds about you.
• Right to rectification — If any of your personal information is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure — In certain circumstances, you may request deletion of your personal data. Note that some data must be retained for legal compliance and cannot be deleted on request alone.
• Right to object — You may object to processing of your personal data for purposes beyond account operation and legal compliance.
• Right to data portability — You may request your personal data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the oph222 support team at [email protected]. We will respond to your request within a reasonable timeframe. In some cases we may need to verify your identity before processing a request.

7. Cookies and Tracking Technologies

oph222 uses cookies and similar technologies to operate the platform, improve user experience, maintain security, and analyse platform usage. The types of cookies used include:

• Essential cookies — Required for the platform to function. These include session cookies that keep you logged in during your visit. They cannot be disabled without breaking core platform functionality.
• Security cookies — Used to detect suspicious activity and protect your account during your session.
• Analytics cookies — Used in aggregate, anonymised form to understand how players use the platform and identify areas for improvement. Individual users are not identifiable from this data.

Your browser settings allow you to control or disable most cookies. Note that disabling essential cookies may prevent parts of the platform from functioning correctly.

8. Contact and Enquiries

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact the oph222 support team. We are available 24 hours a day at [email protected].

For written privacy requests, please include your registered email address and a clear description of your request so we can process it efficiently.